Understanding your customers is key to providing exceptional service and staying ahead of the competition. Have you ever found yourself wishing you could collect more specific information during the checkout process to better tailor your offerings and improve customer satisfaction?
You're not alone.
Many merchants struggle with the limitations of standard checkout forms, which often only capture basic details like name, email address, and phone number. We are thrilled to introduce our new customizable checkout form feature, designed to solve this very challenge.
Now, you can effortlessly gather additional information from your customers at checkout, allowing you to gain deeper insights and provide a more personalized customer experience.
From social media handles, billing addresses to special instructions, you have the flexibility to collect the data that matters most to your business.
Benefits of the Checkout Form
- Improved Checkout Experience: With a more comprehensive checkout form, you can reduce the back-and-forth communication often required to gather necessary information after a purchase. This efficiency not only saves time for the merchant but also enhances the overall customer experience.
- Advance Customer Insights: By collecting more detailed information, merchants can gain valuable insights into their customer base. This can lead to improved marketing strategies, personalized customer service, and ultimately, higher customer satisfaction and loyalty.
- Customizable Information Fields: Giving Merchants the flexibility to collect additional information they deem necessary will help businesses better understand their customers and cater to their needs.
How to Get Started
To take advantage of the customizable checkout form, merchants can simply enable the feature by navigating to the Additional Details section of an existing product or, while setting up a new product.

From there, they can select which additional fields they want to include in the checkout process. Our user-friendly interface makes it easy to tailor the form to meet specific business needs.
The new customizable checkout form is an essential feature for merchants looking to gain deeper insights into their customers and improve their e-commerce operations.
To explore and set up the checkout form feature, click here.

















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